Shipping & Delivery
We strive to ship orders within 1 business day. Occasionally, during big sales our processing time can be up to 4 business days.
We ship using trusted carriers such as USPS, and UPS.
We’re so sorry to hear that! Please contact us at support@autocaregenius.com
If your order hasn’t shipped yet, we can update your address. Please email support@autocaregenius.com
Currently, we do offer local pickup at our Kissimmee location.
The address is 2760 Michigan Ave Suite 4, Kissimmee, FL 34744
Our hours are:
Mon-Sat 9am-9pm
Sun 12pm-6pm
After your order ships, you’ll receive an email with a tracking number and link to follow your package’s progress. You can also log in to your Auto Care Genius account at any time to view order status and tracking.
Free shipping applies to orders $99+ shipping within the continental U.S. with a cart weight under 25 lbs. A few things don't qualify:
- Orders over 25 lbs — 5-gallon pails, 55-gallon drums, and bulk/case orders ship at live UPS Ground rates at checkout.
- Alaska, Hawaii, Puerto Rico, and international — calculated rates only.
- Discounted orders below $99 — the cart must reach $99 after any discount codes are applied.
- Hazmat-classified products — ship via ground service only; free shipping doesn't cover hazmat surcharges.
- Special-order or backordered items — may ship separately with their own lead time and rates.
Questions about a specific product? Give us a shout at +1-844-GENIUS-0 or support@autocaregenius.com and we'll quote shipping before you order.